<aside> 💡 Welcome to our Help Center!

Please contact [email protected] if you have any questions or concerns. If you would like to request a feature, please submit your request using **this form.**

Last updated: December 21, 2022

</aside>

General

What is the Treehouse Community?

How do I reset my password?

Is the platform secure?

How do I refresh my chat?

How do I submit a bug/issue?

For Families

How do I edit my information?

How do I find a care provider?

How do I request an appointment?

How do I use the chat feature?

For Providers

How do I log in with MFA?

How do I set up my one-time code/MFA?

How do I add clients?

How do I create a service?

How do I schedule an appointment?

How do I schedule a video call?

How do I build a form?

How do I edit a form?

How do I send my client a form?

How do I review a form my client has sent back?

How do I document client sessions?

How to upload documents to a client’s file?

How do I create a group in the Community?

How do I add/remove members from a group?

How do I delete or edit a group?

How do I downgrade my account?