- From the Treehouse Community website, click on the Community Plus button in the top right corner. Please ensure that you are accessing the platform from a web browser using a desktop computer, laptop or tablet.
- A new page will open for Community Plus and you will need to sign in using multi-factor authentication.
NEW USERS
- If you are a new user, you will need to set up your MFA. This process ensures that your account is secure and protects the information of your clients.
- Download the Google Authenticator application to your smartphone/tablet. This is a free app created by Google.
- Once downloaded, open the Google Authenticator app, and click the plus sign at the bottom right corner. You will need to ensure the app has permission to access your camera.
- Hold up your phone or tablet and scan the QR code on the screen. DO NOT USE YOUR CAMERA TO SCAN THE CODE, YOU MUST USE THE GOOGLE AUTHENTICATOR APP
- Once scanned, a 6-digit code labeled under Treehouse Community will appear within the Google Authenticator app - please enter this code into the designated field on the webpage. *Each code is valid for 1 minute and will refresh every 30 seconds.
- Click on Verify Code to be logged into your Community Plus account.
EXISTING USERS
- Open your Google Authenticator app, and click the plus sign at the bottom right corner. You will need to ensure the app has permission to access your camera.
- Hold up your phone or tablet and scan the QR code on the screen. DO NOT USE YOUR CAMERA TO SCAN THE CODE, YOU MUST USE THE GOOGLE AUTHENTICATOR APP
- Once scanned, a NEW 6-digit code labeled under Treehouse Community will appear within the Google Authenticator app. You may choose to rename this code and/or delete the old code - simply click on the 3-dots located in the top right corner of the app and select Edit.
- Click on the pencil icon to edit the code or delete the previous code.
- To login, enter the code into the designated field on the webpage. *Each code is valid for 1 minute and will refresh every 30 seconds.
- Click on Verify Code to be logged into your Community Plus account.