1. From the Treehouse Community website, click on the Community Plus button in the top right corner. Please ensure that you are accessing the platform from a web browser using a desktop computer, laptop or tablet.
  2. A new page will open for Community Plus and you will need to sign in using multi-factor authentication.

NEW USERS

  1. If you are a new user, you will need to set up your MFA. This process ensures that your account is secure and protects the information of your clients.

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  1. Download the Google Authenticator application to your smartphone/tablet. This is a free app created by Google.
  2. Once downloaded, open the Google Authenticator app, and click the plus sign at the bottom right corner. You will need to ensure the app has permission to access your camera.
  3. Hold up your phone or tablet and scan the QR code on the screen. DO NOT USE YOUR CAMERA TO SCAN THE CODE, YOU MUST USE THE GOOGLE AUTHENTICATOR APP
  4. Once scanned, a 6-digit code labeled under Treehouse Community will appear within the Google Authenticator app - please enter this code into the designated field on the webpage. *Each code is valid for 1 minute and will refresh every 30 seconds.‍
  5. Click on Verify Code to be logged into your Community Plus account.

EXISTING USERS

  1. Open your Google Authenticator app, and click the plus sign at the bottom right corner. You will need to ensure the app has permission to access your camera.
  2. Hold up your phone or tablet and scan the QR code on the screen. DO NOT USE YOUR CAMERA TO SCAN THE CODE, YOU MUST USE THE GOOGLE AUTHENTICATOR APP
  3. Once scanned, a NEW 6-digit code labeled under Treehouse Community will appear within the Google Authenticator app. You may choose to rename this code and/or delete the old code - simply click on the 3-dots located in the top right corner of the app and select Edit.
  4. Click on the pencil icon to edit the code or delete the previous code.
  5. To login, enter the code into the designated field on the webpage. *Each code is valid for 1 minute and will refresh every 30 seconds.‍
  6. Click on Verify Code to be logged into your Community Plus account.