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💡 Please ensure that you are accessing the platform from a web browser using a desktop computer, laptop or tablet. A new page will open and you will need to sign in using multi-factor authentication. This process ensures that your account is secure and protects the information of your clients.
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*Will require LOOM to record this video.
- Download the Google Authenticator application to your smartphone/tablet. This is a free app created by Google.
- Once downloaded, open the Google Authenticator app, and click the plus sign at the bottom right corner. You will need to ensure the app has permission to access your camera.
- Hold up your phone or tablet and scan the QR code on the screen. DO NOT USE YOUR CAMERA TO SCAN THE CODE, YOU MUST USE THE GOOGLE AUTHENTICATOR APP
- Once scanned, a 6-digit code labelled under Treehouse Community will appear within the Google Authenticator app - please enter this code into the designated field on the webpage. *The code is valid for 1 minute and will refresh every 30 seconds.
- Click on submit to be logged into your account.